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Terms & Conditions

These Terms govern your relationship with the operator of sportaza-casino-ca.com ("sportaza-casino"). By accessing or using any services provided via this website, you agree to be bound by these Terms, effective as of 6 November 2025.

Definitions

OBSERVE: Precise understanding of terminology is essential for legal clarity and user comprehension. EXPAND: Definitions must address all parties, actions, and instruments referenced throughout the terms. REFLECT: This section ensures unambiguous interpretation of key concepts, forming the foundation for enforceable obligations.

  • Operator: The legal entity responsible for sportaza-casino-ca.com, operated by Rabidi N.V., registered at Scharlooweg 39, Willemstad, Curacao, CW (Registration No. 151791), licensed under Antillephone N.V. (8048/JAZ), valid through 2025.
  • User: Any individual accessing or utilizing sportaza-casino-ca.com services, regardless of registration status.
  • Player: A User who has successfully registered an account and participates in wagering or betting activities.
  • Bet: A monetary stake placed by a Player on an event or game outcome, in accordance with these Terms.
  • Bonus: Promotional credit or offers granted by sportaza-casino, subject to specific activation and wagering conditions.
  • Wager: The act of staking money (real or bonus funds) on eligible games or events within the platform.
  • KYC (Know Your Customer): Verification process requiring Users to provide documents confirming identity and residence.
  • CA: Refers to Canada, excluding Ontario (where services are not offered).
  • Account: A unique user profile granting access to sportaza-casino services, subject to verification.

Account Registration

OBSERVE: CA law mandates strict age verification and accurate data collection. EXPAND: Implicit requirements include anti-fraud measures, password security, and KYC compliance. REFLECT: This section details the procedural and legal framework for account creation and maintenance.

  1. Eligibility: Only individuals aged 18 years or older, residing in Canada (excluding Ontario), may register. Sportaza-casino strictly prohibits minors from creating or operating accounts.
  2. Registration Process:
    • Users must complete the online registration form, providing accurate personal data (name, address, date of birth, contact information).
    • Email verification is mandatory; Users must confirm their email via a secure link.
    • KYC compliance: Users may be required to submit government-issued identification and proof of address before withdrawals or upon request.
  3. User Obligations:
    • All information provided must be true, complete, and up to date. False or misleading data may result in account suspension or termination.
    • Users must maintain confidentiality of account credentials and are solely responsible for any activity conducted under their account.
    • Multiple accounts per individual are strictly prohibited.

Regional Compliance Note: All registration and verification processes are designed to meet CA anti-money laundering and responsible gambling standards.

Betting & Gameplay Rules

OBSERVE: Betting operations must comply with fair play, responsible gambling, and anti-fraud standards. EXPAND: Includes rules for bet placement, conduct in interactive environments, and mechanisms for handling errors or disputes. REFLECT: This section codifies acceptable user behavior and operational protocols.

  1. Placing Bets:
    • Players may place bets within specified minimum and maximum limits, displayed clearly on each game or event page.
    • All bets are final once confirmed; modification or cancellation is only possible before confirmation.
    • Bets placed after an event has started or when technical issues prevent proper recording may be voided at the operator's discretion.
  2. Types of Bets: Sportaza-casino offers various bet types, including fixed odds, live betting, and virtual games, subject to availability and applicable rules.
  3. Live Casino & Chat Conduct:
    • Players must maintain respectful communication; harassment, abuse, and the use of offensive language are strictly forbidden.
    • Collusion, fraud, or use of unauthorized software is prohibited and may result in account closure and forfeiture of winnings.
  4. Error Handling: In case of technical errors affecting bets or game outcomes, sportaza-casino reserves the right to void affected bets and restore account balances as appropriate.

Bonus Terms

OBSERVE: Promotional offers are subject to complex regulatory and operational controls. EXPAND: Implicit requirements include anti-abuse provisions, clarity on wagering requirements, and explicit exclusion of certain games or actions. REFLECT: This section safeguards both the operator and players by ensuring transparent and fair bonus policies.

  1. Bonus Activation:
    • Bonuses are activated per the specific promotional terms communicated on sportaza-casino-ca.com.
    • Eligibility may be restricted based on user status, deposit method, or other criteria stated in the offer.
  2. Wagering Requirements:
    • Unless otherwise specified, bonuses are subject to a standard wagering requirement (e.g., 35x bonus amount) to be met within 30 days of activation (2025 extension applies).
    • Only bets placed on qualifying games contribute to wagering; excluded games are listed in each promotion.
  3. Prohibited Actions:
    • Bonus stacking, attempting to claim multiple bonuses simultaneously, or exploiting software loopholes is strictly forbidden.
    • Use of VPNs or falsified data to circumvent regional restrictions will result in forfeiture of bonus funds and potential account suspension.
  4. Promotion Combination Policy: Unless expressly permitted, bonuses and promotions may not be combined. Players are advised to review all terms before participating.

Regional Compliance Note: Bonus offers are designed in accordance with CA consumer protection and advertising standards.

Payments & Withdrawals

OBSERVE: Payment processes must comply with AML, fraud prevention, and consumer protection laws. EXPAND: Section must address all accepted methods, processing times, limits, fees, and refund conditions. REFLECT: Ensures legal clarity and user confidence in financial transactions on sportaza-casino-ca.com.

  1. Deposit Methods:
    • Accepted payment options include credit/debit cards, e-wallets, and supported cryptocurrencies, as displayed on the cashier page.
    • All deposits must originate from accounts held in the Player's name; third-party transfers are prohibited.
  2. Withdrawal Process:
    • Withdrawals are processed via the same method used for deposit, subject to verification and availability.
    • Users may be required to complete KYC verification before withdrawals. Processing times typically range from 24 to 72 hours, excluding additional verification periods.
    • Minimum and maximum transaction limits apply, as outlined on the payments page. Sportaza-casino reserves the right to set daily, weekly, or monthly withdrawal limits in accordance with AML standards.
  3. Fees & Charges: While sportaza-casino does not generally charge fees for deposits or withdrawals, intermediary financial institutions may impose their own charges. All such costs are the responsibility of the Player.
  4. Refunds: Refunds on bets, deposits, or bonuses are only permitted in cases of technical failure or operator error, subject to investigation and at the operator's discretion.

Regional Compliance Note: All financial operations are managed in compliance with CA and international AML regulations. Funds are processed offshore via Curacao and Cyprus entities.

Limitation of Liability

OBSERVE: Legal protection of the operator must be balanced with fair treatment of users. EXPAND: Must account for technical errors, force majeure, and regulatory disclaimers. REFLECT: This section limits potential liabilities while ensuring core operator obligations are met.

  1. Operator Obligations: Sportaza-casino is committed to fair gaming, accurate results, and transparent communication of rules and terms. Games are periodically tested for fairness and randomness.
  2. Exclusion of Liability:
    • The operator shall not be liable for damages arising from technical failures, system errors, network interruptions, or unauthorized third-party access.
    • No warranty is made regarding uninterrupted or error-free service; users acknowledge the inherent risks of internet-based gaming.
  3. Maximum Compensation: In all circumstances, sportaza-casino's aggregate liability shall not exceed the amount of the relevant bet or wager placed by the Player.

Intellectual Property Rights

OBSERVE: Protection of platform content, software, and branding is vital for legal and commercial interests. EXPAND: Section must address all unauthorized use scenarios. REFLECT: This section formally notifies users of their obligations and restrictions regarding intellectual property.

  • Copyright Notice: All content, software, logos, graphics, and databases on sportaza-casino-ca.com are the exclusive property of the operator or its licensors, protected under applicable copyright laws.
  • Prohibited Uses: Copying, reproduction, republication, modification, distribution, or commercial exploitation of any content without prior written consent is strictly forbidden.
  • Trademark Usage: All trademarks and trade names are owned by Rabidi N.V. and may not be used without authorization.

Legal Obligation: Any violation of intellectual property rights may result in civil and criminal liability, as well as the immediate termination of the user's account.

Privacy & Data Protection

OBSERVE: User data processing must comply with CA data privacy standards and international best practices. EXPAND: Reference to privacy policy is required, with emphasis on user rights and data security. REFLECT: This section reaffirms the operator's commitment to lawful and transparent data handling.

All personal data collected via sportaza-casino-ca.com is processed in accordance with the Privacy Policy (see Privacy Policy). By using the site, Users consent to data collection, use, and retention as described therein. Appropriate technical and organizational measures are in place to safeguard all personal information.

Changes to Terms

OBSERVE: Any modification of terms requires clear user notification and opportunity for review. EXPAND: Section must specify procedures for communication and user rights upon disagreement. REFLECT: Ensures compliance with CA consumer protection requirements regarding contractual changes.

  1. Notification Procedure: Sportaza-casino will notify Users of changes to these Terms via email (if provided) and/or prominent website banners.
  2. User Rights: Continued use of the site after the effective date of changes constitutes acceptance. If a User disagrees with revised Terms, they may discontinue use and request account closure and withdrawal of remaining funds, subject to standard verification.
  3. Effective Date: All changes become effective as specified in the notification, but no sooner than 7 days from the date of publication except where required by law.

Termination & Suspension

OBSERVE: Operator must maintain the right to act against prohibited conduct, while protecting user funds and rights. EXPAND: Section must detail grounds, procedures, and consequences of suspension or closure. REFLECT: Provides both operator protection and user recourse within a fair framework.

  1. Grounds for Termination/Suspension:
    • Breach of these Terms, provision of false information, suspected fraud, money laundering, or other unlawful conduct.
    • At the user's request.
    • Regulatory or legal requirements necessitating closure.
  2. Procedure:
    • Users will be notified via email and/or site message of any account suspension or closure, stating the reason and, where possible, the duration or conditions for reinstatement.
    • Funds remaining in the account at the time of closure (excluding amounts seized for unlawful activity) will be returned to the User, subject to verification and applicable regulations.
  3. Appeals: Users may contact support to appeal suspension or closure decisions; such appeals will be reviewed within a reasonable period.

Governing Law & Jurisdiction

OBSERVE: Legal enforceability depends on clear jurisdictional statements and dispute mechanisms. EXPAND: Section must reflect Curacao licensing and offshore operational status, with CA user adaptation. REFLECT: Provides certainty for both parties regarding applicable law and avenues for dispute resolution.

  • Applicable Law: These Terms are governed by the laws of Curacao. However, Users resident in Canada (excluding Ontario) retain statutory rights as provided by Canadian law where not incompatible with Curacao law.
  • Jurisdiction: Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Curacao. Where permitted, disputes may be resolved by binding arbitration under Curacao law.
  • Alternative Dispute Resolution: Users may contact customer support for initial resolution; unresolved complaints may be escalated to the relevant regulatory authority or through independent mediation as outlined in the Complaints Policy.

Regional Compliance Note: No services are offered to residents of Ontario. Users are responsible for ensuring online gambling is legal in their jurisdiction.

Contact Information

OBSERVE: Accessibility of support and legal contacts is a regulatory and user trust imperative. EXPAND: Must provide all available channels for user communication, including escalation for legal matters. REFLECT: Demonstrates transparency and facilitates user rights.

For urgent legal matters, correspondence should be directed to the legal address above. Further information regarding complaints, responsible gambling, and policies can be accessed via the website links provided.