Contact Us

As a part of its commitment to transparent and responsive customer service, sportaza-casino (operating exclusively under sportaza-casino-ca.com for Canadian users, excluding Ontario) provides multiple secure channels for user support and legal correspondence. This page outlines all available contact methods, response timelines, legal disclaimers, and jurisdiction-specific obligations in accordance with Canadian and international (Curacao-based) regulatory standards. All information is accurate as of November 2025.

How to Contact sportaza-casino-ca.com (LoT OBSERVE & System 1)

• Support Email: support@sportaza-casino-ca.com (for customer queries, account issues, and technical assistance)
• General Inquiries: info@sportaza-casino-ca.com (for corporate, legal, or partnership inquiries)
• Official Website: sportaza-casino-ca.com
• Live Chat: Available 24/7 directly on sportaza-casino-ca.com for instant support.
• Contact Form: Please complete the secure contact form below by providing your name, valid email address, and a detailed description of your request. Our dedicated support team aims to respond within one business day.

Contact Form (LoT-Expanded Accessibility)

Corporate and Legal Contact Information (LoT System 2 - CCoT Optimized)

• Registered Operator: Rabidi N.V., Scharlooweg 39, Willemstad, Curacao, CW.
  Company Registration Number: 151791
• Canadian Operations: sportaza-casino is available to users in Canada except Ontario (offshore model). All player registration, payments, and support are managed via sportaza-casino-ca.com.
• Licensing: Licensed and regulated by Antillephone N.V. (Government of Curacao), License No. 8048/JAZ (valid through 2025)
• Regional Partner (Payment Processing): Tilaros Limited, Agiou Georgiou Makri, 44, 6037, Larnaca, Cyprus (Reg. No. HE 406322)

Key User Rights, Legal Disclaimers, and Regulatory Obligations (LoT System 2 - CCoT, CA-Adapted)

1. Privacy and Data Protection:
   All personal data submitted via this contact page or other communication channels is processed in accordance with the Privacy Policy and applicable international data protection standards. sportaza-casino-ca.com commits to safeguarding user information and respecting Canadian privacy laws (PIPEDA). No personal information will be shared with third parties except as required by law or for the purpose of providing customer support.
2. Responsible Gambling and Player Protection:
   sportaza-casino-ca.com promotes responsible gambling and provides access to a dedicated Responsible Gambling page. Users are entitled to request account limits, self-exclusion, or further support at any time. All support requests related to responsible gaming will be treated with the highest priority and confidentiality.
3. Dispute Resolution Procedure:
   In the event of a dispute, users are encouraged to contact support@sportaza-casino-ca.com with full details. If the issue is not resolved within 14 days, escalation procedures are available, including referral to the Curacao eGaming regulatory body. Full details are found in our Terms and Conditions.
4. Jurisdiction and Accessibility:
   sportaza-casino-ca.com is licensed under Curacao law and operates as an offshore provider for Canadian residents (excluding Ontario). The platform is not available to residents of Ontario due to local regulatory restrictions. Users are responsible for ensuring that online gambling is legal in their province or territory.
5. Response Time Commitment:
   sportaza-casino-ca.com undertakes to respond to all support inquiries within one business day (Monday to Friday, excluding public holidays). 24/7 live chat is maintained for urgent matters. All communications are logged for regulatory audit and quality assurance.

Additional Information and Legal Notices (LoT System 2 - CA Jurisdiction)

• Official Communication Channels: Users are advised to use only the official email addresses and contact forms listed on sportaza-casino-ca.com. Third-party sites claiming affiliation should be reported immediately.
• Legal Address: All formal legal correspondence should be directed to Rabidi N.V., Scharlooweg 39, Willemstad, Curacao, CW.
• Compliance Statement: sportaza-casino-ca.com strictly adheres to all applicable anti-money laundering (AML) and know-your-customer (KYC) obligations as specified by Curacao and international standards. Users may be required to submit identification documents when requested.
• Author: Aiden Thompson (Legal Content Specialist, November 2025)

Regional Compliance Note: sportaza-casino-ca.com operates for Canadian users under Curacao eGaming license No. 8048/JAZ, valid through 2025. Access from Ontario is strictly prohibited in compliance with AGCO regulations. All Canadian users are protected under the platform's privacy, responsible gambling, and dispute resolution policies as detailed above.